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Delivery

Our shipping methods are chosen by the customer him/herself which is divided into two ways, Normal shipping which usually takes 3-5 working days. and Express shipping which takes only 24 hours. However, we may delay the order after the above mentioned period in the below cases:
1. Customer is not answering his/her phone.
2. Customer address isn’t clear enough.
3. Issue with access to the customer’s address.
4. Customer asked for a delay.
5. Couriers accidents.

Otherwise, all orders will take place in the mentioned period with no problems. Shipping cost is identified automatically by the rate added on our websites and measured by product weight and zones’ location.
Medical Me preserves the right to edit the shipping cost if there was any mistake with the delivery fees after notifying the customer first.

Return

If you think that at the moment of delivery the product is not as stipulated in the Contract, you must contact us immediately, providing the product details and the damage sustained; you can also send an email to (sales@medicalme.co) You must return the product at Medical Me store or give it to the courier that we send to your home.
Help Give us a shout if you have any other questions and/or concerns!

Contact

Email: sales@medicalme.co
Phone and WhatsApp: (010) 6000 90 47